Question 1

DO YOU BAKE YOUR ITEMS FRESH TO ORDER?

Accepted Answer

Yes! All the items ordered online are baked fresh to order, on the same day that your order is being packaged and shipped. As a general rule, it’s usually no more than a few hours between when your items were baked until they’re already at the shipping facility.

Question 2

DO YOU HAVE VEGAN OPTIONS?

Accepted Answer

Yes, we do! And they happen to be some of our most famous products! Our Vegan Chocolate Chip Cookies were featured in The New York Times and Thrillist, and we also offer vegan scones, granola bars, and energy bars. Please be sure to check out our Food Allergy section as well as specific information in each of our individual product descriptions.

Question 3

ARE YOU KOSHER?

Accepted Answer

While we’re not certified Kosher, we’re “Kosher friendly” and a vegetarian establishment with vegan options.

Question 4

HOW SHOULD I STORE THE COOKIES?

Accepted Answer

Our cookies can be stored in an airtight container for up to one week (though it takes serious character to not devour them long before that.) You can eat them as-is, or for optimal ooey-gooey results, heat them in a 350-degree (Fahrenheit) oven for 2-4 minutes, until warm and gooey. You can freeze the cookies; if you choose to do so, we recommend that you individually wrap them before storing them in the freezer. Whenever you’re ready to have them – just pop them into a 350-degree (Fahrenheit) oven for 5-10 minutes, or until they’re heated through. And, pro tip: You really DON’T want to keep your cookies in the refrigerator and DON’T want to heat them in the microwave. Trust us on this one. (* Please note that this answer refers to our Signature Chocolate Chip Cookies; our Vegan Chocolate Chip Cookies; and the Cookie Assortment of ooey-gooey cookies. This answer doesn’t refer to our Nosh-In-Style Cookies or our other products.)

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